Dr. Murali and his family had recently moved from India and were looking for a high quality rental home. Pleased with the location of the development along with the service they received from Simple Life, they knew they'd found the right place for them.
Meet Dr. Murali..
Dr. Murali recently moved with his wife and young daughter to Bracken Grange, Middlesbrough from India. Choosing their first house after moving to a new country, it was important for them to find something that felt like their own home. The location of the development was a huge selling point for the family, and felt safe in the knowledge they’d picked the right area to suit their needs;
“The property is in close proximity to the local hospital, and as a doctor it is really convenient for me. We are also really close to the university, as well as the train station and some really great schools that all have outstanding ratings. So, bringing up a little girl here the local amenities are really good to help her grow, which pleases me.”
He was pleasantly surprised by the range of extra benefits that came as part of the Simple Life package and felt there was really something for everyone;
“The events that Simple Life organise also really stand out for me. From mindfulness month, Halloween festivities and the Christmas Parade to arranging for an ice cream van to come to the estate, these are all perks of renting with Simple Life. There is a good mix to choose from, I was really impressed.”
The young family have been especially pleased by the contact they’ve had with Simple Life but also with the wider community. “The Asset Manager manager and the other tenants’ attitudes towards us are simply amazing and that feels very assuring whenever we need any help and support”
“What stood out was the constant communication between Simple Life and us; the asset manager who does that is really extraordinary. The FixFlo app allows you to quickly inform them of any issues you have, we’ve only had a few glitches but even they have been dealt with instantly, which is great about renting, you don’t have to do these small repairs yourselves.”
From the property itself to the communication to the extra touches, Murali couldn’t be happier with their rental experience so far.
“I’m absolutely happy with our new home and everything with Simple Life. The service was simply exceptional, right from the day I put my application to the day I moved in I was constantly updated and the welcome pack showed they go the extra mile.”