What happens on move-in day?

You will be advised on how to collect your keys up to 24 hours before you’re due to move in, once all documentation is confirmed and received along with any upfront payments. You’ll either need to come to a branch with ID to collect, or will be given instructions on receiving keys from a secure pickup centre. When you move in, you’ll receive a welcome pack with info about your house including handy appliance manuals, as well as a box of goodies with essentials so you can make that first cup of tea!