Within your welcome pack you can find simple and easy tips to keep your home maintained and in working order. You can also find a range of How To videos on our YouTube video for the most common home issues you can fix yourself!
If something does go wrong that you can’t fix yourself, please report this using the FixFlo reporting tool, accessible via the My Simple Life portal or as its own app. You will receive details of how to login when you move in with us.
As long as any problems aren’t caused by misuse or resident damage, you can rest assured that Simple Life will foot the bill to make sure you’re comfortable and happy in your home.